Awards: Achievement in Excellent Customer Service
Following an assessment by an independent organisation, Caledonia Removals (Scotland) Ltd has been successful in achieving an ISO 9001:2015 certification. This internationally adopted certification is recognised as the global benchmark for quality management systems.
The award recognises Caledonia Removals' commitment to an exceptional quality of service and customer focus, as well as compliance. It is generally accepted that organisations who achieve ISO 9001:2015 certification are at the forefront of their respective industries.
Kyle Mowat, our Company Director, commented, “We have always been proud of the service we offer our clients. Now with the award of ISO 9001:2015 this has been confirmed by outside experts who are used to assessing companies on a daily basis in a wide variety of trades and industries. We are delighted that this service has been recognised with a formal award”
Len Allan, who undertook the assessment for CQS (Certified Quality Systems) Ltd, paid particular tribute to “the commitment from management and investment in people and training that enables Caledonia Removals (Scotland) Ltd to provide an efficient service to their customers.”.
Well done to all our staff and team members for their hard work and dedication. Here’s to more success for Caledonia Removals in the future!